Request an interpreter

When you need an interpreter for administrative procedures at a ward office

or for meetings with teachers at municipal schools

YOKE or an International Lounge *Call one place from the following

YOKOHAMA Foreign Residents Information Center　045-222-1209

Aoba International Lounge　045-989-5266

Kanazawa International Lounge　045-786-0531

Konan International Lounge　045-848-0990

Kohoku International Lounge　045-430-5670

Tsurumi International Lounge　045-511-5311

Hodogaya International Lounge　045-337-0012

Minami Citizen’s Center/Multicultural Lounge　045-232-9544

(General rule) Weekday 8:45-5:15 (maximum of 2 hours)

Free

・Administrative procedures and consultations at Yokohama City Hall, Ward offices,

　authorized childcare facilities etc.

・Individual meetings(consultations) and home visits etc at Yokohama municipal schools

Yokohama City Hall
Ward offices (including health and welfare centers)
Childcare facilities (Licensed nursery schools and Yokohama nursery schools etc)
Yokohama municipal high schools
Yokohama municipal special needs schools
Yokohama municipal children’s guidance offices
Rehabilitative Education Centers in Yokohama
Yokohama municipal education center for special support
Yokohama City Consumer’s Center
Yokohama Municipal elementary schools
Yokohama Municipal junior high schools
Yokohama Municipal integrated education schools
Other

Please apply by one week prior to dispatch

English, Chinese, Spanish, Portuguese, Korean, Vietnamese, Thai, French, Tagalog, Indonesian, Russian, Others

When you need an interpreter at other places mentioned above

(YOKE Language Volunteer Referral Program)

YOKOHAMA Foreign Residents Information Center Tel:045-222-1209

Interpretation mainly at administrative procedures, explanations, and consultations at public facilities or groups within Yokohama where “Yokohama citizen volunteer interpreter program” can’t cover

The following activities are not eligible

・Political, religious, or for-profit content

・Content related to medical treatment

・Other content that does not fit the purpose of the program

・(General rule) Foreign residents living, working, or studying in Yokohama

​　 (a representative may apply on behalf of the foreign residents）

・(General rule)　Non-profit group and organizations in Yokohama

・Others, as deemed appropriate by YOKE

The fee (honorarium) is decided between the requester and the volunteer

The expected amount is generally 3,000-4,000yen each time(transportation costs included)

The requester should pay the volunteer directly on the day of the interpretation.

Please apply by at least one week prior to the date of your request

English, Chinese, Spanish, Portuguese, Korean, Vietnamese, Thai, French, Tagalog, Indonesian, Russian, Others