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About the New Coronavirus 2019 (COVID-19)

What is the New Coronavirus?

The new Coronavirus, first discovered in China in December 2019, is an infectious virus that affects the respiratory system. It is reported to cause coughing, fevers and pneumonia. The virus is transmitted through coughing, sneezing, and direct contact with contaminated surfaces.

Yokohama City New Coronavirus Infectious Disease Call Center:

Tel: 045-550-5530 From 9:00 to 21:00 every day *available only in Japanese

If you have any of the following symptoms, contact New Coronavirus Consultation Center:

Tel: 045-664-7761 From 9:00 to 21:00 every day *available only in Japanese

Fever above 37.5c and cough for 4 days or more (2 days or more for elderly or expectant mother)

・Heavy physical fatigue or trouble breathing

To Prevent Infection:

Wash your hands and gargle when returning from outside

・Keep your hands clean using alcohol-based disinfectant

・Avoid going to crowed places

・Get plenty of rest and eat well-balanced meals

・Open windows and ventilate regularly

When you cough or sneeze:

Be sure to wear a mask

If you don’t have a mask, do so into a tissue or into your elbow

For more information about New Coronavirus: Web (English)

Japan Visitor Hotline:

Tel: 050-3816-2787 available 24 hours all year around in English, Chinese, and Korean

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