YOKOHAMA Foreign Residents Information Center

City of Yokohama has established “YOKOHAMA Foreign Residents Information Center” within YOKE as a general information/consultation base for foreigners. Daily-life consultation is available in 11 languages, and on certain matters, we can introduce you to specific institutions. We will protect your privacy.

Available Language:

English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, and simple Japanese

What we can Do:

(1) Daily-life consultation

(2) Telephone interpreting on easy matters: simple inquiries to ward office etc.

(3) Dispatching of interpreters: dispatching/ referring of volunteer interpreters to administrative institutions (basically free of charge but fee applies for certain matters)

(4) Special consultation: Legal consultation, Visa-specialist consultation, Consultation on Education (free of charge. Appointment required)

(5) Translation of Official Documents: Koseki Tohon/Shohon (Certificate of Family register) and Juminhyou (Certificate of Residence) city of Yokohama issues to English. (Fee applies)

Dates&Time: Mondays to Fridays 10:00-16:30, 2nd and 4th Saturdays 10:00-12:30

Fee: Free

Location: YOKE (5 min walk from Minatomirai Stn)

Inquiries: (045) 222-1209 Fax (045) 222-1187


  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square